Top 20 Field Service Tech Companies - 2018
Industries such as manufacturing, assembly line production, mining and many more, often produce flagship products which take the spotlight for the company. Though the technological sophistication of these products seems promising, a lot of work goes on in the back end, which plays vital role in achieving the desired end-product. Maintenance, repair, and up gradations, all constitute to the field services department within a production line, responsible for the overall serviceability of a company’s portfolio. When most utility service providers are considered, the value proposition directly relates to the customer service of the service provider rather than the product itself.
When a consumer opts for a broadband connection, he or she is likely to consider how the service is deployed over the actual service on its own. Installing the necessary hardware, setting up the required connection lines, the configuration of modems and routers, and the timely maintenance of equipment all these help the consumers in decision making. Similarly, field services accounts for a majority of operations and services that ultimately make or break the product or service portfolio a company has to offer. It serves as the critical enabler of customer engagement to rightly cater to the unique requirements and necessities of the industry.
CIO Review’s current edition features “20 Most Promising Field Service Solution Providers - 2018”. The list presents to you the most prominent organizations in the field service landscape, capable of leading their clients towards excellence by supporting them extensively. Guidance from these eminent solution providers will help companies to ramp up their operations for greater success.