The company’s flagship product, Service Pro, is an enterprise solution for businesses that helps in monitoring field service, depository revamping and maintenance services. By merging world-class service management functionality along with practical usability, the product renders all-in-one service management solution to fulfill business needs. Comprised of impactful potential ranging from dispatching, contract management, and tracking return merchandize authorization (RMA), Service Pro aims to rapidly improve field service performance. Moreover, the product helps in handling the full scope of field service business activities, customer calls, invoicing and reporting. Additionally, the company also offers a wide range of mobile solutions that are flexible in nature and allow users to deploy the software on iOS, Android and windows mobile devices for easy access from any given location. The product merges with a variety of back office systems to increase overall output.
We provide a complete solution for field service and workforce automation combined with MSI’s existing solutions for mobile field service, inspections, audits and sales
MSI Data’s integrated service management, mobile field software and depot repair are key components that enhance service performance, facilitating manufacturers and their distributors. The company assists business manufacturers in attaining features like product installation, field service repair, depot repair, and preventive maintenance. As a result, the manufacturers can easily increase competitive advantage, top-line and bottom-line revenue profitability through a combined enterprise solution.
Since the formation of the company in 2010, MSI has burned the candle at both ends to bring out ground-breaking technological innovation, improving field management service processes. With the help of other technology partners, MSI DATA plans to deliver advanced FSM, mobile field service, and mobile inspection solutions to their clients, in the years to come.