CIO ... Only Until the Next Data Breach
Today’s chief information officers (CIOs) operate in digital environments that are riddled with cyber threats. They face a daunting new reality– one where the next cyber-attack against their company, and the public’s reaction to it, could make or break their careers.
Hype vs. Reality
Cyber security is no doubt a significant global challenge, but I question whether we are expecting too much from our IT professionals and if we are giving them proper support. With the public moving toward a zero-fault position, cyber security has become an overwhelming focus for CIOs– and increasingly for CEOs, CFOs, boards of directors, and shareholders. A view is emerging that protecting a company’s data from intrusions, breaches, and viruses falls squarely on the CIO and their team. Nothing could be further from the truth. It is a total team effort that must become part of an organization’s DNA.
During the recent cyber-attack against the U.S. government’s Office of Personnel Management data systems, the public criticized OPM for compromising the data of millions of active and former government, military, and contractor personnel. Critics were quick to point fingers, but failed to recognize the challenges associated with securing this type of data in an increasingly complex digital world.
As the House Oversight Committee grilled OPM Director Katherine Archuleta over exactly how many records were compromised (ranging from 14 million to 20 million), the complexity of the challenge was missed. The truth is, it does not matter how many records are compromised. A single record breached is too many and CIOs work diligently every day to ensure data is as secure as possible.
“CIOs, CISOs, and corporate leaders face the complex task of understanding every system, computer, and connection point, and then knowing what each one is supposed to be doing in a network”
The focus should not have been on numbers, but how the breach was dealt with. When security is compromised, CIOs and their teams have to act fast, smart, and decisively with prepared and tested remediation plans that safeguard those affected, ensure a resolution, and protect other areas that could also be vulnerable to the now known threat. Leaders at all levels must know these plans and procedures and be ready to execute them in these situations. Archuleta, who had held her post for 17 months, was not able to do that. Demands for her resignation came quickly, demonstrating how vulnerable leaders are to a cyber-event.
Check out: Top Fraud And Breach Protection Companies
Integrating IoT into Field Service Strategies
Field Service: A Commitment to Execution on Quality!
By Deborah Gash, VP & CIO, Saint Luke’s Health System
By Setrag Khoshafian, Chief Evangelist & VP of BPM...
By Sam Talbot, Director, Worldwide Service, Otis Elevator
By Darrin Whitney, CIO, GENBAND
By Chris Mandel, SVP-Strategic Solutions, Sedgwick
By Rick Schooler, VP & CIO, Orlando Health
By Wes Wright, CTO, Sutter Health
By Jenny Watson, VP-Digital Marketing & Direct, AutoNation
By Arnold Leap, CIO, 1-800-Flowers.com
By Rob Klopp, CIO & Deputy Commissioner-Systems, Social...
By Bill Schimikowski, VP, Customer Experience, Fidelity...
By Tim Porzio, VP-Operations & Infrastructure, IS&T, Sodexo...
By Robert Roser, CIO, Fermilab
By Kevin Kometer, CIO, CME Group
By Joseph Eng, CIO, TravelClick
By Merijn te Booij, CMO, Genesys
By Matt Schlabig, CIO, Worthington Industries
By John Boden, Vice President of Information and Member...
By Christy Hartner, SVP, Commerce Bank
By Greg Toornman, VP, Global Materials, Logistics, and...