Top 20 Field Service Tech Companies - 2018

Top 20 Field Service Tech Companies - 2018

Industries such as manufacturing, assembly line production, mining and many more, often produce flagship products which take the spotlight for the company. Though the technological sophistication of these products seems promising, a lot of work goes on in the back end, which plays vital role in achieving the desired end-product. Maintenance, repair, and up gradations, all constitute to the field services department within a production line, responsible for the overall serviceability of a company’s portfolio. When most utility service providers are considered, the value proposition directly relates to the customer service of the service provider rather than the product itself.

When a consumer opts for a broadband connection, he or she is likely to consider how the service is deployed over the actual service on its own. Installing the necessary hardware, setting up the required connection lines, the configuration of modems and routers, and the timely maintenance of equipment all these help the consumers in decision making. Similarly, field services accounts for a majority of operations and services that ultimately make or break the product or service portfolio a company has to offer. It serves as the critical enabler of customer engagement to rightly cater to the unique requirements and necessities of the industry.

CIO Review’s current edition features “20 Most Promising Field Service Solution Providers - 2018”. The list presents to you the most prominent organizations in the field service landscape, capable of leading their clients towards excellence by supporting them extensively. Guidance from these eminent solution providers will help companies to ramp up their operations for greater success.

Company Name

Company Description

Atomize Software Developer of Atomize platform that helps in building tools to unify the physical operations in the field services
BigWave Software Offers a web-based field service management software that helps in tracking various deployed assets and runs the service operations easily
BiznusSoft BiznusSoft Field Service provides end to end business solutions
Coolfront Technologies Provides flat rate pricing and agreement management solutions for HVAC, plumbing, and electrical contractors
Coresystems Provides a field service mobile app that creates a great user experience which satisfies customers and also field service employees
Fieldforce Provides a comprehensive solution for field service management, maintenance, and analytics
Fieldpoint Service Applications Provides Field Service Management Software that helps enterprises improve productivity, increase revenue, and boost customer satisfactions
Glympse Offers a powerful Saas platform that helps businesses improve communication and increase satisfaction when their products and services are delivered or picked up by their customers
IFS Offers a field service solution which enables seamless processing with existing ERP and CRM platforms
Integrated Communications A field mobility integrator that has been supplying turnkey solutions for over 13 years
InterWeave Smart Solutions InterWeave Smart Solutions®, the industry’s most comprehensive SaaS, Integration Platform for Cloud integration
Movista Enables companies relying on a distributed workforce to easily manage and execute their business tasks and meet goals
Nexcom Provides end-to-end cloud-based software, Evolve which helps in reshaping the field service industry
Numeric Computer Systems A developer of direct store delivery software solutions for the food and beverage industry
RazorSync Provides a powerful cloud software and mobile app that streamlines the business operations for field service business
Service Fusion Offers Field Service Management Software which helps in accessing customer’s contact information, setting their personal communication and preferences
ServiceChannel Provides the only platform dedicated to source, procure, manage, and pay for repair and maintenance services from commercial contractors across the enterprise
ServicePower Provides field service organizations with innovative field service management solutions which enable their field technicians to provide the best customer service possible while driving efficiencies and lowering costs, across a hybrid workforce
Skedulo Skedulo helps enterprises intelligently manage, schedule, dispatch, and track resources in the field, whether they are full-time, part-time, or contract employees
Smart Energy Water Offers SaaS solutions to the energy and utility sector with core focus in areas of customer engagement, mobile workforce, big data and analytics