20 Most Promising Field Service Solution Providers - 2019

Industries such as manufacturing, assembly line production, mining and many more, often produce flagship products which take the spotlight for the company. Though the technological sophistication of these products seems promising, a lot of work goes on in the back end, which plays vital role in achieving the desired end-product. Maintenance, repair, and up gradations, all constitute to the field services department within a production line, responsible for the overall serviceability of a company’s portfolio. When most utility service providers are considered, the value proposition directly relates to the customer service of the service provider rather than the product itself. When a consumer opts for a broadband connection, he or she is likely to consider how the service is deployed over the actual service on its own. Installing the necessary hardware, setting up the required connection lines, the configuration of modems and routers, and the timely maintenance of equipment all these help the consumers in decision making. Similarly, field services accounts for a majority of operations and services that ultimately make or break the product or service portfolio a company has to offer. It serves as the critical enabler of customer engagement to rightly cater to the unique requirements and necessities of the industry. CIO Review’s current edition features “20 Most Promising Field Service Solution Providers - 2019.” The list presents to you the most prominent organizations in the field service landscape, capable of leading their clients towards excellence by supporting them extensively. Guidance from these eminent solution providers will help companies to ramp up their operations for greater success.

Top Field Service Companies

Provide real operational intelligence and seamless execution of everything from demand forecasting, to scheduling and dispatching, to managing external contractors

Field Squared is the industry’s first unified Field Service Automation Platform. Field Squared enables enterprises to digitally transform operations, from the office to the field

Provides a business management software that makes it easy for clients to manage customers, schedule jobs, create estimates and invoices, track employee time and location

On a mission to bring transformative solutions to any fleet, asset or mobile workforce based business – big or small

Develops and delivers enterprise software for customers around the world who manufacture and distribute goods, maintain assets, and manage service-focused operations

Offers low cost and efficient augmented and mixed reality solutions to enable connected field workers with hands-free operations

Delivers premium SaaS-based solutions to pest control organizations that bring all their processes and procedures under a single application

Accruent

Provides software that enable to shape, drive, manage and control the physical world

Agilefield

AgileField helps mid-market field service companies compete effectively and grow profitably by giving field technicians the tools to deliver consistent, quality customer service faster, at a low cost

Aquant

Get things fixed faster with less impact to the bottom line than any other existing solution

Baxter Planning

An advanced solution that enables to optimize service parts management operations

Bruviti

Help home appliance manufacturers design superior products, reduce operational costs, increase organizational profits and improve customer relationships

Field Nation

Offers a complete Field Service Marketplace and Project Management solution that connects businesses and contingent workers

Fieldbit

Provides the only out-of-the-box solution combining smart glasses with augmented reality for “first-time fix” field services, increasing remote resolution rates and customer satisfaction

Fieldedge

FieldEdge, formerly dESCO, is the leading developer of innovative service management software for the service industry

Fieldpoint Service Applications

Provides a solution that addresses the challenges faced by enterprise field service management and aids in augmenting new revenue streams to increase their ROI

G2 Integrated Solutions

Provide end-to-end solutions that help manage risk, assure compliance and optimize performance

GeoPal

Delivers transformational operational efficiencies through real-time reports and data insights

Help Lightning

Helps service organizations reduce costs and increase productivity through remote video collaboration

Hyphen Solutions

Provide a single source of truth during the building, purchasing, and installation processes