ServiceLink has already garnered notoriety for its new highly flexible system AssetShield that facilitates real-time collaboration among supply chain partners ultimately leading to more informed decisions and providing a better outcome for investors, mortgage servicers, and communities. “It is a highly data-driven world. ServiceLink captures the real-time data and ‘operationalizes’ the asset information to enable a process that better servers our customers,” extols Hatfield.
The company provides a variety of services in every state and locality from property inspections, maintenance, restoration, and registration services for vacant or foreclosed properties. “We offer our clients a flexible approach where they can choose from any number of our services,” says Hatfield. Furthermore, ServiceLink’s robust supplier verification program goes beyond skill based routing of work order management.
It is a highly data-driven world and ServiceLink captures the real-time data and ‘operationalizes’ asset information to enable a process that provides better outcomes for investors, mortgage services and communities
ServiceLink firmly believes in not drawing comparisons on business strategies and technology decisions implemented by its counterparts. The firm’s workforce has deep acumen and experience in the wide arena of field services alongside its partnership with its parent company Fidelity National Financial Services are its true differentiating factors. “We believe in the power of technology and the strength of data and analytics,”says Hatfield. In order to harness the power of emerging technology and stay ahead of industry challenges, ServiceLink has embarked on an 18 month multi-million dollar initiative to re-platform its core systems. “We provide market leading services to our customers and now we will be a market leader in field services technology. We will continue to make the capital investments to diversify our products and cater to the underserved areas in the field services industry,” he concludes.